Support

Most people notice softer, more cushioned steps straight away.The firmer arch support takes longer to get used to — allow one to two weeks. Start with a few hours a day and build up as they start t...

Mitisole fits most everyday shoes with a removable insole — trainers, running shoes, work shoes, walking shoes and casual footwear. Take the original insole out first, then drop Mitisole in.They ar...

Each insole has guide lines printed across the toe area. Ordinary household scissors are all you need. Take the existing insole out of your shoe. Lay it on top of the Mitisole insole, heel to heel,...

Choose the size band that matches your usual shoe size: EU 35–36 EU 37–38 EU 39–40 EU 41–42 EU 43–44 EU 45–46 If you fall between two bands, take the larger one. Every pair has trim lines printed o...

Many couriers allow for package redirection to a new address, though this service may be subject to their policies and the status of your shipment. It's important to contact them as soon as possibl...

To avoid this issue in the future, please ensure that your shipping address is correct before finalizing your order. Double-check all details, including your address and contact information, during...

If your order has already been dispatched and you need to change the delivery address, we recommend contacting the courier directly. Some carriers offer options to redirect the package to a new add...

If the courier is unable to redirect your package, it will be delivered to the original shipping address. You may need to arrange for a re-delivery or pickup through the courier's services. In case...

Shipping delays can occur due to several reasons, such as high demand, weather conditions, or issues at the carrier’s facility. We do our best to ensure timely deliveries, but please note that thes...

If your order has not been processed or shipped, we can help you update the shipping address. Please contact customer support as soon as possible with the new shipping address. Once your order has...